NCsoft game patcher Doesn't work AT ALL

so recently i upgraded my PC to WIN 8.1 pro 64 bit , I know most will flame and say win 7 is better blah blah blah but i have touch screen monitors so it works for my system. I have 10 or more MMoRPG's on my system they all work no issues from day 1 BUT my NC games being aion and wildstar WILL not update AT ALL wtf is going on ive tried every hot fix and repair idea on these forums im losing my mind idlike to get back on my glad and get my damn gear. Here is the error info i get that wont send in to NCsoft.


ServicePack : none
Major Minor Build Version : 6.2.9200

<< System >>
64bit OS
Page Size : 4096 B
Active Processor Mask : 15
Number Of Processor : 4
Processor Type : 8664
Processor Level : 6
Processor Revision : 14857
Processor Speed : 4100 MHz

<< Memory >>
18% of memory in use.
Total Physical Memory : 4095 MB
Avail Physical Memory : 4095 MB
Total Paging File : 4095 MB
Avail Paging File : 4095 MB
Total User Address Space : 2047 MB
Avail User Address Space : 1963 MB

<< Disk Storage >>
Drive Name : C:\
Volume Name :
Total Byte : 149.04 GB
Used Byte : 73.20 GB
Available Byte : 75.84 GB

Drive Name : D:\
Volume Name : OS
Total Byte : 905.22 GB
Used Byte : 139.85 GB
Available Byte : 765.37 GB


<< Dns Query >>
Update Server
(1)
Name : updater.nclauncher.ncsoft.com
Address : 96.2.83.0
(2)
Name : updater.nclauncher.ncsoft.com
Address : 64.1.83.0
(3)
Name : updater.nclauncher.ncsoft.com
Address : 0.2.83.0


Repository Server
(1)
Name : aion.patcher.ncsoft.com
Address : 176.27.83.0
(2)
Name : aion.patcher.ncsoft.com
Address : 32.31.83.0
(3)
Name : aion.patcher.ncsoft.com
Address : 176.0.84.0


DNS Server

Address: 192.168.1.254
Mask : 255.255.255.255


<< FileInfoFile Hash Value >>
File Name : FileInfoMap_AION_62.dat.zip
Hash Value : ac0d66a0067a5c501a597b17a2305b79ae95fa4c
File Name : FileInfoMap_AION_62.dat
Hash Value : 93cfb5373468c218fba1c179fbf9f27413db633d

<< Error Message >>
[Update error] Cannot download file.
Please restart the launcher. If this problem persists, please contact Customer Support at http://us.ncsoft.com/en/support/.
E02018
DP_G17_42_62/4d3823ae
Patch/Zip/Levels/common/Mesh_Meshes_174.pak.zip

md5

b6d33cf8e13646eb27c2594c2b419a6e

page_name

NCsoft game patcher Doesn't work AT ALL

id: 742
uid: 54ba36dc756f8
insdate: 2015-01-17 10:18:04
title: NCsoft game patcher Doesn't work AT ALL
additional:
so recently i upgraded my PC to WIN 8.1 pro 64 bit , I know most will flame and say win 7 is better blah blah blah but i have touch screen monitors so it works for my system. I have 10 or more MMoRPG's on my system they all work no issues from day 1 BUT my NC games being aion and wildstar WILL not update AT ALL wtf is going on ive tried every hot fix and repair idea on these forums im losing my mind idlike to get back on my glad and get my damn gear. Here is the error info i get that wont send in to NCsoft.


ServicePack : none
Major Minor Build Version : 6.2.9200

<< System >>
64bit OS
Page Size : 4096 B
Active Processor Mask : 15
Number Of Processor : 4
Processor Type : 8664
Processor Level : 6
Processor Revision : 14857
Processor Speed : 4100 MHz

<< Memory >>
18% of memory in use.
Total Physical Memory : 4095 MB
Avail Physical Memory : 4095 MB
Total Paging File : 4095 MB
Avail Paging File : 4095 MB
Total User Address Space : 2047 MB
Avail User Address Space : 1963 MB

<< Disk Storage >>
Drive Name : C:\
Volume Name :
Total Byte : 149.04 GB
Used Byte : 73.20 GB
Available Byte : 75.84 GB

Drive Name : D:\
Volume Name : OS
Total Byte : 905.22 GB
Used Byte : 139.85 GB
Available Byte : 765.37 GB


<< Dns Query >>
Update Server
(1)
Name : updater.nclauncher.ncsoft.com
Address : 96.2.83.0
(2)
Name : updater.nclauncher.ncsoft.com
Address : 64.1.83.0
(3)
Name : updater.nclauncher.ncsoft.com
Address : 0.2.83.0


Repository Server
(1)
Name : aion.patcher.ncsoft.com
Address : 176.27.83.0
(2)
Name : aion.patcher.ncsoft.com
Address : 32.31.83.0
(3)
Name : aion.patcher.ncsoft.com
Address : 176.0.84.0


DNS Server

Address: 192.168.1.254
Mask : 255.255.255.255


<< FileInfoFile Hash Value >>
File Name : FileInfoMap_AION_62.dat.zip
Hash Value : ac0d66a0067a5c501a597b17a2305b79ae95fa4c
File Name : FileInfoMap_AION_62.dat
Hash Value : 93cfb5373468c218fba1c179fbf9f27413db633d

<< Error Message >>
[Update error] Cannot download file.
Please restart the launcher. If this problem persists, please contact Customer Support at http://us.ncsoft.com/en/support/.
E02018
DP_G17_42_62/4d3823ae
Patch/Zip/Levels/common/Mesh_Meshes_174.pak.zip

category: Technical Discussion
md5: b6d33cf8e13646eb27c2594c2b419a6e
tags:
menulink:
page_name: NCsoft game patcher Doesn't work AT ALL
i9fWm

Fire Gleeful Ladder replied to xform and flight time

Greetings, Daeva, We understand your frustration and appreciate you reaching out to the community for help. Not receiving a verification email is a common issue that many players have encountered across various games. We’ve checked the forums and have a few potential fixes you can try. Hopefully, one of these will help you get into the game!

Possible Fixes for Verification Email Issue

Check Your Email Folders: This may seem obvious, but it's the most common solution. Please check your spam, junk, and other filtered folders. Sometimes, a legitimate email can be mistakenly flagged and sent there. Add Aion to Your Whitelist: To prevent future emails from being blocked, add the official Aion email address (often something like `noreply@aiononline.com` or an equivalent from NCSoft/Gameforge) to your email account's contact list or whitelist. This tells your email provider that you trust the sender. Try a Different Email Provider: Some email providers, particularly those like Hotmail, Outlook, or Live, are known to be overly aggressive with their spam filters. If you used one of these, consider creating a new account with a different provider, such as Gmail, and try the registration process again. Many players report better success with services like Gmail. Wait for the Email: Depending on server load and other factors, there can sometimes be a significant delay in receiving the verification email. In some cases, it may take several hours or even a full day to arrive. If you've just created your account, we recommend waiting a while longer before assuming it's a bug. Contact Aion Support Directly: If none of the above steps work, the best course of action is to contact the official Aion support team. They have the tools to manually verify your account or provide a direct solution. You can typically find a link to their support portal on the official game website. They will likely ask for your account name and the email address you used. We hope this information helps, and we look forward to seeing you in Atreia soon! Feel free to update us if you find a solution that works for you, as it may help other players with the same problem. Best regards, The Forum Moderator Team

8:17 am, August 29, 2025 Technical Discussion

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